Unacceptable Client Behavior: A Sales Agent's Frustration

 

As someone who values time and effort, I believe it's essential to prioritize clear communication, transparency, and respect in all interactions. Let's avoid false promises, last-minute cancellations, and unresponsive behavior. Instead, let's foster a culture of honesty, directness, and mutual respect - where 'yes' means yes, 'no' means no, and inquiries are met with prompt responses.

Bad Habits to Avoid:

1. False promises: Making commitments without intention to follow through.

Example: "I'll buy tomorrow" without actual plans.

2. Last-minute cancellations: Canceling without prior notice.

Example: Canceling an appointment without warning.

3. Unresponsive behavior: Ignoring messages or calls.

Example: Leaving us in "seen zone" without response.

4. Constant rescheduling: Repeatedly postponing meetings.

Example: Rescheduling multiple times without clear reasons.

5. Broken commitments: Failing to fulfill promises.

Example: Not following through on agreed-upon actions.

My Advice:

To foster a culture of honesty, directness, and mutual respect:

1. Be honest and transparent about your intentions.

2. Communicate clearly and promptly.

3. Set realistic expectations and deadlines.

4. Respect our time and effort.

5. Avoid last-minute changes or cancellations.

Why Honesty Matters:

1. Builds trust and credibility.

2. Saves time and reduces frustration.

3. Encourages open communication.

4. Shows respect for others' time and effort.

5. Reflects good character.

Better Alternatives:

Instead of:

- Leaving us in "seen zone", say: "I'm busy, can we talk later?"

- Making false promises, say: "I'm interested, but need time to think."

- Canceling last-minute, say: "I apologize, but need to reschedule."

Remember, honesty and clear communication go a long way in building strong relationships.

Let's work together to create a culture of trust, respect, and open communication.